App in Base · Knowledge · Company knowledge
Knowledge answers questions from your company’s own documents, and only shows each person what they are allowed to see.
Illustrative
What is our process for onboarding a new client?
Here is the client onboarding process from your approved sources, with each step and who owns it.
Only sources you are authorised to see
Knowledge answers questions from your company’s own documents, and only shows each person what they are allowed to see.
Most organisations already have valuable knowledge spread across documents, conversations, systems, reports and internal processes.
The problem is not always a lack of information. It is the difficulty of finding the right information, understanding it quickly and turning it into action.
Core capabilities
Authorised users search internal business information in natural language instead of guessing file names or folder paths.
An AI interface for asking questions about approved company information — with answers grounded in the organisation’s own sources.
Example questions
Help teams understand and work with large volumes of business documentation.
A more structured connection between the people, documents, systems and processes that hold organisational knowledge — so it can be retrieved and used, not just stored.
Where supported, Knowledge connects knowledge retrieval to operational workflows, so an answer can lead directly to the next step.
Identify the approved business knowledge sources Knowledge should draw on.
Structure information so that it can be retrieved intelligently and kept current.
Use AI to interpret user questions and the relevant business context.
Surface the most relevant information available to the authorised user.
Connect insights to human decisions or approved business workflows.
Illustrative
Knowledge sources
Organised knowledge
Question
What were the key issues raised in this account?
Relevant information
Next step
Summary of the account's key issues, ready to share.
Human + AI
Knowledge is an intelligence layer that helps people access information and work faster. Important business decisions, approvals and sensitive actions remain under appropriate human oversight.
Security, reliability & governance
Illustrative
Summarise the latest board report.
Here is a summary of the latest board report.
You don't have access to this source. Knowledge only answers from information you are authorised to see.
Information is retrieved in line with who the user is and what they are authorised to see.
The organisation decides which sources Knowledge can use — nothing is added without approval.
Knowledge ownership, review and retention are defined as part of implementation.
Data handling is scoped to the client’s requirements and policies during implementation.
Retrieval and usage can be reviewed so teams understand how answers were produced.
Decisions and sensitive actions stay with accountable people.
FAQ
Knowledge is the enterprise intelligence solution within the Exodus Markets ecosystem, designed to help businesses connect organisational knowledge, information and AI-powered workflows so that authorised teams can find answers, understand context and act faster.
Knowledge is designed to reduce fragmented knowledge, slow information retrieval, repeated internal questions and manual research across business information.
No. A conversational assistant is one way to use Knowledge, but Knowledge is a broader enterprise intelligence and knowledge layer: it connects approved knowledge sources, organises information for retrieval, respects user permissions and links answers to next steps in business workflows.
Knowledge is designed around approved business systems and knowledge sources such as document storage, CRM, ERP and internal systems. Specific integrations are confirmed during implementation.
No. Knowledge is designed to sit across the systems where knowledge already lives and make that knowledge easier to retrieve and use, rather than asking teams to move everything into a new repository.
Organisations that want employees to access internal knowledge and business information more efficiently — from leadership and operations to sales, service, HR, finance and compliance teams.
Base by Exodus
Knowledge is one of four apps on Base. They share the same customers, bookings, catalog and payments, and Ask Base works across all of them.
Knowledge
Connect information, people and AI into a more intelligent operating environment.